Returned items should be unused and accompanied with a copy of your invoice/order confirmation or your full name and address that was used at the point of purchase. We will issue a full refund on receipt of the item, excluding the original and return delivery charge. 

Please note you are responsible for the condition of returned items in transit, please ensure returned items are packaged securely. We retain the right to refuse a full refund if items are returned damaged. The buyer is liable for loss of value and a partial refund may be applied. 

Alternatively, if preferred, we will exchange the item for another in our range equal to the same cost.

Delivery charges are only refundable where goods are faulty, in which case a full refund will be made.

Unfortunately, we cannot accept returns on sale items or gift cards.